Frequently asked questions
Straight answers to the most common questions about B4ker.
What is B4ker and what makes it different?
B4ker is an AI marketing platform that brings content creation, paid campaigns, organic publishing, and analytics together in one place. The difference is the agent: it knows your brand's context (Knowledge, personas, assets, history) and executes end to end. You chat, it creates the creative, builds the campaign, publishes, and tracks the results.
How does AI campaign creation work?
You describe your goal in Chat and B4ker's strategist builds a complete plan: campaign structure, audience, budget, creatives, and a hypothesis of what should work. Nothing goes live without your approval: you review, adjust whatever you want, and only then is the campaign created on the ad platform. Afterwards, B4ker compares the real result against the hypothesis and uses that learning in future campaigns.
Which ad platforms are supported?
Meta Ads (Facebook and Instagram), Google Ads, and TikTok Ads. You connect your accounts in Settings → Integrations and manage everything from the same interface: creation, pausing, budget adjustments, and metrics.
Does B4ker also publish organic content?
Yes. Beyond ads, B4ker generates and publishes organic content (such as Instagram posts), organizes production in the Calendar, and can reply to comments and messages automatically with auto-reply, always in your brand's tone and with optional human review.
What is the Studio?
The Studio is the AI video production module. You generate videos from a Chat request or a script, edit on the timeline (cuts, order, pacing), reuse project assets, and create variations per channel and audience (Reels, TikTok, Shorts).
How do credits, wallet, and plans work?
Credits are the platform's fuel: content generation, videos, and automations consume credits from your balance. Each plan includes a monthly credit budget, plus limits on projects, seats, and storage. You track balance and usage in the Wallet and can switch plans whenever you want.
Do I need to connect my own ad accounts?
Yes. Campaigns run on your own Meta, Google, and TikTok accounts, so the media spend and history remain yours. The connection uses each platform's official authorization, credentials are stored encrypted in a secure vault, and you can revoke access at any time.
What are Organizations and Projects?
The Organization is the team or company level: members, permissions, integrations, and billing. The Project lives inside the Organization and holds the context of one brand or client: knowledge, personas, assets, conversations, and campaigns. Agencies usually create one project per client; B4ker personalizes everything based on the active project.
Which integrations are available?
Ad platforms (Meta, Google, TikTok), Instagram for publishing and auto-reply, and channels like Slack, Discord, and webhooks for reports and alerts. B4ker also supports MCP (Model Context Protocol), which lets you connect the agent to compatible external tools.
How is my data handled?
Your project data (knowledge, assets, metrics) is used only to personalize what B4ker generates for you and stays isolated per Organization. Credentials are encrypted, access is controlled by permissions, and you can request an export or deletion of your data. Details are in the Privacy Policy.
Is there a trial? How do I cancel?
You can start on the free plan and try the platform with no commitment before subscribing. To cancel a paid plan, go to Settings → Billing; access continues until the end of the period you already paid for, with no penalty.
How do I contact support?
Write to support@b4ker.io, including for technical API and integration matters. Before opening a ticket, check the basics: the right active project, applied filters, and integration permissions.